This Privacy Policy explains how ChipVista ("we", "us", "our") handles personal information when you visit chipvista.site, contact us or stay with us. By using this website you agree to the practices described below.
1. Information we collect
- Information you give us: your name, email address, phone number, travel dates and any message you send when you make an enquiry or reservation.
- Information collected automatically: your IP address, browser type, device information and the pages you visit, gathered through server logs and cookies.
- On-site information: identification checked at check-in or on the gaming floor, and payment details handled by our payment processors.
2. How we use your information
- To process reservations, enquiries and requests.
- To verify age and identity as required by law.
- To improve our website, services and guest experience.
- To send service messages and, only where you agree, offers and news.
- To meet legal, security and responsible gaming obligations.
3. Sharing your information
We do not sell your personal information. We share it only with trusted service providers (such as payment, hosting, analytics and email providers), with regulators or authorities where the law requires it, and where needed to protect our guests and property.
4. Data retention
We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymise it.
5. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, to object to marketing and to withdraw consent at any time. To exercise these rights, contact us using the details below.
7. Children
Our gaming services are for adults of legal gambling age only. We do not knowingly collect personal information from children through our website.
8. Third-party links
Our website may link to other sites. We are not responsible for their privacy practices and encourage you to read their policies.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with a revised date.
10. Contact us
Questions about this policy? Email [email protected] or call (555) 018-4410. See also our Cookie Policy and Terms & Conditions.